<div id="isPasted" style="font-size: 1.3rem; font-weight: 900; font-family: &quot;Basis Pro Black&quot;, helvetica, arial, sans-serif; color: rgb(37, 48, 94); line-height: 1; position: relative; caret-color: rgb(37, 48, 94);">What is your return policy?</div><div style="outline: currentcolor; padding: 23px 0px 4px; line-height: 1.75; font-size: 1.1rem; caret-color: rgb(37, 48, 94); color: rgb(37, 48, 94); font-family: &quot;Basis Pro Regular&quot;, helvetica, arial, sans-serif; overflow: hidden;"><p style="margin-right: 0px; margin-bottom: 10px; margin-left: 0px;">We have a 45-day happiness guarantee and free return policy at Kudos!</p><p style="margin-right: 0px; margin-bottom: 10px; margin-left: 0px; outline: currentcolor;">If you don&#x2019;t love our diapers or wipes within 45 days, we&apos;ll exchange or refund up to 6 diaper packs (one monthly box) and 8 packs of wipes from your most recent order. For diapers that we&#x2019;re unable to resell, we&#x2019;ll donate them to one of our favorite diaper banks. Simply email us at <a target="_blank" style="display: inline-block; color: rgb(0, 0, 0); background: rgb(255, 255, 255);"></a><a data-fr-linked="true" href="mailto:hello@mykudos.com">hello@mykudos.com</a>.</p></div>

What is your return policy?

<div id="isPasted" style="font-size: 1.3rem; font-weight: 900; font-family: &quot;Basis Pro Black&quot;, helvetica, arial, sans-serif; color: rgb(37, 48, 94); line-height: 1; position: relative; caret-color: rgb(37, 48, 94);">When can I expect to receive my order?</div><div style="outline: currentcolor; padding: 23px 0px 4px; line-height: 1.75; font-size: 1.1rem; caret-color: rgb(37, 48, 94); color: rgb(37, 48, 94); font-family: &quot;Basis Pro Regular&quot;, helvetica, arial, sans-serif; overflow: hidden;"><p id="isPasted">Orders ship within 1 to 2 business days of placing the order and arrive within another 2 to 5 business days.</p><p>Once your order ships, you&#x2019;ll receive a confirmation email with tracking information, so you can check on your delivery status.</p></div>

When can I expect to receive my order?

Information about order changes and cancellations.

<div id="isPasted" style="font-size: 1.3rem; font-weight: 900; font-family: &quot;Basis Pro Black&quot;, helvetica, arial, sans-serif; color: rgb(37, 48, 94); line-height: 1; position: relative; caret-color: rgb(37, 48, 94);">Do you offer free shipping?</div><div style="outline: currentcolor; padding: 23px 0px 4px; line-height: 1.75; font-size: 1.1rem; caret-color: rgb(37, 48, 94); color: rgb(37, 48, 94); font-family: &quot;Basis Pro Regular&quot;, helvetica, arial, sans-serif; overflow: hidden;"><p style="margin-right: 0px; margin-bottom: 10px; margin-left: 0px; outline: currentcolor;">We offer free standard shipping on orders over $72.</p></div>

Do you offer free shipping?

<div id="isPasted" style="font-size: 1.3rem; font-weight: 900; font-family: &quot;Basis Pro Black&quot;, helvetica, arial, sans-serif; color: rgb(37, 48, 94); line-height: 1; position: relative; caret-color: rgb(37, 48, 94);">Where do you ship Kudos to?</div><div style="outline: currentcolor; padding: 23px 0px 4px; line-height: 1.75; font-size: 1.1rem; caret-color: rgb(37, 48, 94); color: rgb(37, 48, 94); font-family: &quot;Basis Pro Regular&quot;, helvetica, arial, sans-serif; overflow: hidden;"><p style="margin-right: 0px; margin-bottom: 10px; margin-left: 0px;">We currently ship to the continental United States (aka the &quot;lower 48&quot;) and hope to expand to other countries soon.</p><p style="margin-right: 0px; margin-bottom: 10px; margin-left: 0px;">We&#x2019;re not able to ship to Alaska and Hawaii currently. We hope to be able to ship our products to Alaska and Hawaii soon.</p></div>

Where do you ship Kudos to?

<div id="isPasted" style="font-size: 1.3rem; font-weight: 900; font-family: &quot;Basis Pro Black&quot;, helvetica, arial, sans-serif; color: rgb(37, 48, 94); line-height: 1; position: relative; caret-color: rgb(37, 48, 94);">Do you ship to P.O. Boxes, APO and FPO addresses?</div><div style="outline: currentcolor; padding: 23px 0px 4px; line-height: 1.75; font-size: 1.1rem; caret-color: rgb(37, 48, 94); color: rgb(37, 48, 94); font-family: &quot;Basis Pro Regular&quot;, helvetica, arial, sans-serif; overflow: hidden;"><p style="margin-right: 0px; margin-bottom: 10px; margin-left: 0px; outline: currentcolor;">Unfortunately, we&apos;re not currently able to ship to P.O. Boxes, APO and FPO addresses.</p></div>

Do you ship to P.O. Boxes, APO and FPO addresses?

<div id="isPasted" style="font-size: 1.3rem; font-weight: 900; font-family: &quot;Basis Pro Black&quot;, helvetica, arial, sans-serif; color: rgb(37, 48, 94); line-height: 1; position: relative; caret-color: rgb(37, 48, 94);">My baby changed sizes and I have unused diapers; can I exchange them?</div><div style="outline: currentcolor; padding: 23px 0px 4px; line-height: 1.75; font-size: 1.1rem; caret-color: rgb(37, 48, 94); color: rgb(37, 48, 94); font-family: &quot;Basis Pro Regular&quot;, helvetica, arial, sans-serif; overflow: hidden;"><p style="margin-right: 0px; margin-bottom: 10px; margin-left: 0px;">We know your little ones are growing... fast! We&#x2019;ll exchange up to 6 diaper packs and 8 packs of wipes from your most recent order. Email us at <a href="mailto:&lt;a data-fr-linked=">hello@mykudos.com</a>&#xA0;to get started.</p></div><div style="outline: currentcolor; padding: 23px 0px 4px; line-height: 1.75; font-size: 1.1rem; caret-color: rgb(37, 48, 94); color: rgb(37, 48, 94); font-family: &quot;Basis Pro Regular&quot;, helvetica, arial, sans-serif; overflow: hidden;"><br></div><div style="outline: currentcolor; padding: 23px 0px 4px; line-height: 1.75; font-size: 1.1rem; caret-color: rgb(37, 48, 94); color: rgb(37, 48, 94); font-family: &quot;Basis Pro Regular&quot;, helvetica, arial, sans-serif; overflow: hidden;"><br></div>

My baby changed sizes and I have unused diapers; can I exchange them?

Kudos

Shipping & Returns

Can I get a sample of Kudos?

Why don’t you offer free trial packs?

Can I change or cancel my order?

What is the frequency for subscription shipments?

Can I divide my monthly box into two different sizes?

Where can I buy Kudos products?

How can I gift Kudos?

Orders

How do I know what size to get for my baby?

What makes Kudos different?

How are Kudos diapers different from bamboo diapers?

How are Kudos diapers different from cloth diapers?

Is Kudos OEKO-TEX STANDARD 100 certified? (And what does that mean?)

How many diapers come in a monthly box?

Where are Kudos diapers manufactured?

Can Kudos be used overnight?

What is DoubleDry™ Tech? / Do Kudos diapers work against blowouts, leaks?

Do your diapers use organic cotton?

Is Kudos cotton bleached?

Why is cotton better for my baby’s sensitive skin again?

Do Kudos diapers have a wetness indicator?

I've noticed occasional dark particles on the diaper, should I be worried?

Do you offer wipes?

What are the ingredients in your wipes?

Where are Kudos wipes manufactured?

Do you sell individual wipe packs?

Products

What plant-based materials are Kudos made of?

Where do you source your cotton?

What’s unique about the cotton that Kudos uses?

Is cotton better for the environment than other textiles or plastic?

How about pesticides use in cotton?

Are your diapers disposable or reusable?

How should I dispose of Kudos diapers? Are Kudos compostable?

Are your wipes biodegradable?

Sustainability

What Kudos products and sizes will be available at Target?

Are Kudos available at all Target store locations?

Is Kudos available for purchase on Target.com?

Does Target offer same day pickup or delivery?

Are the Kudos diapers at Target the same as the Kudos diapers available on your website?

Are your diaper prints available at Target?

What if I need to make a return or have an issue with my Target order?

How many diapers are in Kudos boxes at Target?

Can I get the smaller-sized Target diaper box (1.5 week supply) through the Kudos website?

My Target store is on the store locator list, but I don’t see any Kudos on shelves there yet. What’s happening?

Will Kudos diapers and wipes pricing be the same everywhere they’re sold?

With your expansion to retail, how will you ensure your diaper quality remains the same?